Privacy policy

At Dutch Rusk, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the information you share with us.

Information We Collect

We may collect personal information from you when you:

  • Place an order or register for an account
  • Subscribe to our mailing list or newsletters
  • Contact us for support or general inquiries

This information may include your name, business name, email address, phone number, shipping address, billing address, and purchase history.

How We Use Your Information

We collect and use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your account or order
  • Improve our products, services, and website experience
  • Share updates, promotions, or service announcements (with your consent)

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations.

Data Security

We take reasonable steps to protect your personal information from loss, theft, misuse, or unauthorized access. This includes secure servers, encrypted systems, and restricted internal access.

Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers strictly for the purpose of operating our business, such as couriers or payment processors, and only where privacy protections are in place.

Your Rights

You may request access to your personal information, correct it, or request its deletion by contacting us at admin@dutchrusk.co.nz.